Loading... Please wait...Features;
Company Policies and Terms of Agreement
All our items are brand new.
Orders are processed within five business days after we receive payment.
Estimated time for delivery after mailing about 7-14 days later but usually sooner.
All items are mailed insured with tracking number . Customers are notified when order is mailed with tracking number to follow your purchase at shipper's website.
We only mail to actual addresses within Continental United States.
Sorry , we do not mail to APO or P.O.Box addresses.
Extra $15.oo shipping charge to Alaska and Hawaii.
Extra shipping charge to Canada.
We always combine shipping to save money.
Returns and refunds are accepted less shipping charges. Full refund if customer receives damaged goods or wrong item.
Before considering issuing us claims customer agrees to contact us first so we may resolve any issue that may arise.
We resolve all issues so please contact us with any inquiries or concerns at clysilkworm@yahoo.com. or call our warehouse at 1-877-627-9625.
Please email us through Ebay only.
We promptly answer all emails within 48 hours.
Your satisfaction is our main goal.